CPSI Case Study

The CPSI was therefore established to find innovative

ways of strengthening the government’s response

to these challenges, by, in line with its mandate,

inculcating and driving the culture and practice

of innovation in the public sector, as a critical

transformative catalyst and enabler for improved

service delivery.

In this regard, the CPSI views innovation as a critical

catalyst and enabler of the public service to

execute government’s commitment to deliver on

the developmental agenda, as outlined within the

National Development Plan (NDP).

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